Exchange Policy

NO RETURNS / EXCHANGE-ONLY POLICY

 

We do not accept returns or provide refunds.  However, you may exchange a product purchased on this website within 7 business days from the date of receipt; provided that the product is unopened, unused and in its original packaging.  You are responsible for shipping charges (both ways) on all exchanges.

 

For hygiene and safety reasons, sealed products that have been opened are not eligible for exchange.

 

If the above conditions are met, please contact us at info@lilylisacollection.com if you desire to exchange a product and you have met the above conditions.